Making complexity
Making complexity
Making complexity
Selected Work
Selected Work
2024 - Current
2024 - Current
Saving a multimillion dollar hospital contract with an invoicing platform redesign.
Saving a multimillion dollar hospital contract with an invoicing platform redesign.
I took over a contract and invoicing platform for a large hospital network after a year of failed attempts left it nearly unusable. Critical workflows were broken, navigation was unclear, and the client was ready to walk away from the project entirely.
I took over a contract and invoicing platform for a large hospital network after a year of failed attempts left it nearly unusable. Critical workflows were broken, navigation was unclear, and the client was ready to walk away from the project entirely.
Outcomes
Outcomes
Rescued a high risk client relationship with a complete product overhaul.
Rescued a high risk client relationship with a complete product overhaul.
Built back trust between design, product, and engineering after a year of misalignment.
Built back trust between design, product, and engineering after a year of misalignment.
Turning survey results into clear, focused insight teams can immediately act on.
Turning survey results into clear, focused insight teams can immediately act on.
SCORE measures staff well being, burnout risk, and safety culture, but the survey process ended without confirmation or feedback. Participants submitted answers and got nothing in return, leaving engagement low and trust in the system fading.
SCORE measures staff well being, burnout risk, and safety culture, but the survey process ended without confirmation or feedback. Participants submitted answers and got nothing in return, leaving engagement low and trust in the system fading.
Outcomes
Outcomes
Reduced post survey drop off by surfacing custom culture improving resources.
Reduced post survey drop off by surfacing custom culture improving resources.
Built a scalable system to support future SCORE design direction.
Built a scalable system to support future SCORE design direction.
Redesigning a survey tool to increase engagement and strengthen team culture.
Redesigning a survey tool to increase engagement and strengthen team culture.
The SCORE Debriefer was meant to guide teams after survey cycles, but had become a frustrating dead end. Confusing flows and unclear data left leaders without direction and staff disengaged. Confidence in the tool was slipping.
The SCORE Debriefer was meant to guide teams after survey cycles, but had become a frustrating dead end. Confusing flows and unclear data left leaders without direction and staff disengaged. Confidence in the tool was slipping.
Outcomes
Outcomes
Increased team engagement with clearer, faster debrief sessions.
Increased team engagement with clearer, faster debrief sessions.
Turned survey feedback into focused, actionable next steps.
Turned survey feedback into focused, actionable next steps.
My Design Process
My Design Process
Step 1
Set the Foundation
Set the Foundation
I align with business goals and audit existing tools to surface gaps, risks, and opportunities for improvement.
I align with business goals and audit existing tools to surface gaps, risks, and opportunities for improvement.
By combining research with stakeholder input, I build a clear and actionable picture of user pain points and priorities.
By combining research with stakeholder input, I build a clear and actionable picture of user pain points and priorities.
Step 2
Shape the Experience
Shape the Experience
I explore structure and flow through mid fidelity design to quickly bring ideas to life and test their viability.
I explore structure and flow through mid fidelity design to quickly bring ideas to life and test their viability.
Early and intentional feedback helps me shape, refine, and strengthen the experience with confidence.
Early and intentional feedback helps me shape, and strengthen the experience with confidence.
Step 3
Feedback & Collaboration
Feedback & Collaboration
I engage with teammates, stakeholders, and users to validate design decisions, stress test ideas, and uncover blind spots.
I engage with teammates, stakeholders, and users to validate design decisions, stress test ideas, and uncover blind spots.
Their diverse input helps me gather critical perspectives and make meaningful, impactful refinements.
Their diverse input helps me gather critical perspectives and make meaningful, impactful refinements.
Step 4
Launch & Iterate
Launch & Iterate
I deliver polished, scalable solutions that balance usability, feasibility, and long term sustainability across the product lifecycle.
I deliver polished, scalable solutions that balance usability, feasibility, and long term sustainability across the product lifecycle.
After launch, I stay open to continuous improvement based on real world insights, user behavior, and evolving needs.
After launch, I stay open to continuous improvement based on real world insights, user behavior, and evolving needs.
It doesn’t take a rocket scientist to build great
It doesn’t take a rocket scientist to build great
products -
products - just the right partner.
just the right partner
I’m actively exploring new opportunities. I’m looking for teams that value deep thinking, solid execution, and aren't afraid to challenge how things have always been done.
I’m actively exploring new opportunities. I’m looking for teams that value deep thinking, solid execution, and aren't afraid to challenge how things have always been done.
A Bit About Me
What is my design philosophy?
Every pixel, every interaction, every choice matters. I design products that feel right, work beautifully, and push the standard higher than ever. Design today isn’t just about meeting requirements. It’s about elevating the experience beyond anything it's ever been.
What are you looking for a new role?
I’m currently open to new roles that offer more creative freedom and ownership. After growing a lot in my current role, I’m ready for a step forward. Where there are more chances to explore ideas and to be part of a team that values thoughtful work. I want to be involved earlier, think deeper, and build with intention.
What are you looking for?
I’m open to remote roles or hybrid opportunities in Cleveland, Columbus, or Ann Arbor, Michigan. I’m looking for a place where good ideas outrank job titles, and our goal is to ship products that raise the bar.
The Score Survey Resdesign
Transforming a static screen into an engaging, insightful experience.
I work best in the gray where scattered thinking and broken tools need clarity, structure, and real outcomes.
Copyright © Blake Schubert 2025 - Created with Figma, Lottie Lab & Kling.AI
A Bit About Me
What is my design philosophy?
Every pixel, every interaction, every choice matters. I design products that feel right, work beautifully, and push the standard higher than ever. Design today isn’t just about meeting requirements. It’s about elevating the experience beyond anything it's ever been.
What are you looking for a new role?
I’m currently open to new roles that offer more creative freedom and ownership. After growing a lot in my current role, I’m ready for a step forward. Where there are more chances to explore ideas and to be part of a team that values thoughtful work. I want to be involved earlier, think deeper, and build with intention.
What are you looking for?
I’m open to remote roles or hybrid opportunities in Cleveland, Columbus, or Ann Arbor, Michigan. I’m looking for a place where good ideas outrank job titles, and our goal is to ship products that raise the bar.